Refund policy

Refund & Return Policy

At Zaavya Skincare, customer satisfaction is our priority.

Due to the hygiene nature of skincare products, we do not accept returns or exchanges on opened or used products.

Returns/replacements are only accepted if:

  • Wrong product was delivered.

  • Product arrived damaged or leaked.

  • Product has a manufacturing defect.

Please contact us within 48 hours of receiving your order with your order number and clear photos/videos of the product.

Approved refunds/replacements will be processed after verification.

For any return or refund query, contact us at:

📧 zaavyaskincare2211@gmail.com

Zaavya Skincare reserves the right to approve or reject refund/return requests based on the above conditions.